Voices
A library of natural voices, assigned per agent and chosen the only way that counts — over a real phone call, at real telephone audio quality.
Voices
Assigned per agent. A sales line and a service line can sound like different people.
The library
Every voice here is evaluated over a real call, at real telephone audio quality, reading the things that actually break: addresses, dollar amounts, phone numbers read back.
The default for home services. Slower, lower, hard to rush. The register people expect from a tradesperson’s office.
For high-volume lines where callers want the answer and the appointment, not a chat.
A local voice outperforms a neutral one in most markets. It sounds like the business is where it says it is.
What actually matters
Phone audio is narrowband, 8kHz and heavily compressed. It strips out most of what separates the leading speech models when you hear them in a browser demo.
What callers register instead is whether the agent talks over them, how long it waits before answering, and whether it stops cleanly when interrupted. A beautiful voice with a second and a half of dead air still sounds like a machine.
So we tune the conversation loop first and the voice second. That ordering is the whole difference between “that was fine” and “was that a person?”
Questions
No. We run a library of voices chosen and tested for phone lines, and you assign one per agent. Synthetic copies of a specific person are not something we offer — voice is a biometric identifier under Illinois, Texas and Washington law, the penalties are per-person, and we would rather not be in that business at all than be in it halfway.
Never. Calls can be recorded if you turn recording on, and those recordings are yours — but no voice model is ever built from caller audio, by us or by anyone downstream.
On a phone line the audio is compressed to 8kHz, which flattens most of the difference between the leading models. What callers notice is timing, not timbre — whether it talks over them, and how long it pauses before answering. That's where the work goes.
Yes. A sales line and a service line can sound like different people, and often should. Voice is set per agent alongside its number and its capabilities.
Any time, from the agent's own page. It takes effect on the next call — there is nothing to retrain and no waiting.
Book a demo and the agent calls you — the same voice, the same line, the same eight kilohertz your customers get.
